The Five Things Employees Really Want

**Great article we found on Entrepreneur.com.**

The Five Things Employees Really Want

I haven’t managed to catch all the episodes ofUndercover Boss this season, but there was one I knew I had to see — Popeyes Louisiana Kitchen. Why? I am the hugest fan of their chicken and biscuits. If you haven’t had the pleasure, this is fast food worth blowing your diet for.

I almost didn’t want to watch, because if they were going to show me that secretly the restaurants had rats or the food was made from something gross, I didn’t want to know. But I had to check it out.

Thankfully, the food seems to be just fine. The problems found by their undercover executive — chief talent officer Lynne Zappone — had to do with how employees were treated.

This episode shows exactly what Popeyes’s employees really want. Here’s a hint, it’s not a raise:

1. A pleasant work environment. Zappone worked one store where the manager was yelling at the other workers — including her — in front of the customers. That’s just not cool.

2. Recognition. The janitor at one store impressed Zappone with his strong loyalty to the company. He even buys his own less-toxic cleaning products to use. “I consider this my store,” he tells her. He also sadly informs her that Popeyes has no employee-of-the-month award, like most fast-food chains do.

3. Perks. Zappone was shocked when a coworker asked if he could catch a ride with her for lunch — to Taco Bell, where the food is cheaper than at Popeyes. He needed to go there because the employee discount on Popeyes food had been discontinued. A company picnic had also faded away over the years.

**To read the rest of the article from the original source, click here.**

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